At MudBusters®, we take pride in our products and stand behind it. We want you to be 100% satisfied with your purchase experience when you purchase directly from Mud-busters.com.
Something wrong with your order?
If there was something wrong on our end, such as receiving the wrong or missing parts, a damaged part, or an incorrect description on our website. You report it within 30 days of delivery, we will foot the bill to get the order back and ship you the correct item.
Something else?
If you report an issue within 30 days of delivery, we will issue a refund within 7-10 business days when your MudBusters product has been returned to us. You will be responsible to pay for and obtain your own return shipping label. There will be a 10% restocking fee for all returns except where the reason for the return is at the fault of MudBusters or you are exchanging. Situations where you purchased the incorrect part for your machine, this policy is strictly enforced.
Return Address:
1514 W Todd Dr
#B105
Tempe, AZ 85283
Exchanges:
Exchanging due to placing an order for a part that will not fit your machine. Report the mistake made within 30 days of delivery. No restocking fee, however, you will be responsible to pay for and obtain your own return shipping label. Returns for exchanges must be returned to MudBusters in new condition and in original packaging.
MudBusters product returned for an exchange with obvious use may be subject to refusal of exchange. Within 1-3 business days upon MudBusters receiving your returned order in new condition, MudBusters will process your exchange for the correct requested part.
Original purchase price minus shipping is applied to your exchange plus reshipping cost of your exchange. If there is a price difference on your exchange, you will be responsible for paying the difference plus shipping before your exchange can be shipped. If your exchange is less of the original purchase price, MudBusters will refund you the difference
Exchange address:
1514 W Todd Dr
#B105
Tempe, AZ 85283
Return policy continued:
Refunds:
Please allow 7-10 business days for your return to be processed once it arrives at our warehouse. We will send you a confirmation email once your refund has been issued. There will be a 10% restocking fee for returns.
Refused/Undeliverable Orders:
It is the customer's responsibility to make certain that the correct address details are provided for your order.
How do I Return my MudBusters item?
To return your item please follow the steps below.